I've blogged previously about storytelling (though not nearly as much as you'd expect of someone who's interested in naturalizing approaches to complex decision contexts).
As social media begins to enter the enterprise, I better understand why those who emphasize the naturalizing aspects of KM also see stories as key sensemaking artifacts.
The intersection of the analytical culture that dominates large organizations with the probing nature of storytelling is fascinating...especially when experts try to synthesize analysis and stories. If you're a technically-oriented analyst who's grappling with the storytelling aspect of social media, here's a post from Anecdote that helps convey the complex probing nature of stories.
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