This TED video is a nice example of how the "intersection of decisions and technology" is becoming ever more fractal...and why sensemaking becoming a central concern in the creation of innovative information technology.
Whether you design IT, or are simply a user, you're increasingly going to be struck by how truly innovative IT morphs itself to a decision context in a way that fits the user's decision flow...and you'll begin to notice just how much traditional IT interrupts that flow.
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